Withdrawal policy

At Justice Poker, we understand the importance of transparency and fairness when it comes to our players' financial transactions. Our withdrawal policy has been designed to ensure that players have a clear understanding of the process, timelines, and requirements for making withdrawals from their accounts. This document outlines our withdrawal policy in detail, providing players with the information they need to enjoy a seamless and secure gaming experience.

Eligibility for Withdrawals
To be eligible for withdrawals at Justice Poker, players must meet the following criteria:
  • Account Verification: Players must complete the account verification process. This includes providing valid identification documents, such as a government-issued ID, passport, or driver's license. This step is crucial to ensure the security and legitimacy of the withdrawal request.
  • Age Requirement: Players must be of legal gambling age in their jurisdiction to request withdrawals. In most cases, this is 18 years or older, but it may vary depending on local regulations.
  • Bonus Terms and Conditions: Players who have received bonuses or promotions must adhere to the terms and conditions associated with those offers. Some bonuses may have wagering requirements or other restrictions that must be met before withdrawal.
Withdrawal Methods
Justice Poker offers a variety of withdrawal methods to cater to the preferences of our players. These methods include, but are not limited to:
  • Bank Transfer: Players can withdraw funds directly to their bank accounts. The processing time for bank transfers may vary depending on the player's bank and location.
  • E-Wallets: Justice Poker supports popular e-wallets. E-wallet withdrawals typically have faster processing times compared to other methods.
  • Check: Players can request a physical check to be mailed to their registered address. Check withdrawals may take longer due to postal delivery times.
Withdrawal Process
  • Submitting a Withdrawal Request: To initiate a withdrawal, players must log in to their Justice Poker account and navigate to the cashier or withdrawal section. Here, they can choose their preferred withdrawal method and enter the withdrawal amount.
  • Verification and Processing: Once a withdrawal request is submitted, our team will review the request and verify the player's account and eligibility. This verification process is essential for security and regulatory compliance. Depending on the withdrawal method and the player's account status, processing times may vary.
  • Confirmation and Notification: Once the withdrawal request is approved and processed, players will receive a confirmation email or notification. This email will include details about the expected timeline for receiving the funds.
Withdrawal Limits
Justice Poker has established withdrawal limits to ensure responsible gaming and fraud prevention. The withdrawal limits may vary depending on the player's account status, loyalty level, and chosen withdrawal method. It's important for players to review their account limits in the cashier section and plan their withdrawals accordingly.
Fees and Charges
Justice Poker is committed to providing fair and transparent financial services to our players. We do not charge fees for most withdrawal methods. However, some third-party payment processors or banks may impose fees or currency conversion charges, which are beyond our control. Players are encouraged to check with their chosen payment method provider for any associated fees.
Withdrawal Timeframes
  • Processing Times: The processing times for withdrawals can vary depending on several factors, including the player's account verification status, withdrawal method, and any additional security checks that may be required. Typically, e-wallet withdrawals are processed faster than bank transfers or check payments.
  • Bank and Card Withdrawals: Withdrawals made to bank accounts or credit/debit cards may take 2-7 business days after approval. Delays may occur due to banking processing times.
  • E-Wallets: E-wallet withdrawals are usually processed within 24-48 hours after approval.
  • Check Withdrawals: Check withdrawals may take longer, with delivery times varying depending on postal services.
Currency and Exchange Rates
Justice Poker operates in multiple currencies, and players have the option to choose their preferred currency during the registration process. When making withdrawals in a currency different from the player's account currency, exchange rates may apply. These rates are determined by the player's chosen payment method or financial institution and are not within the control of Justice Poker.
Security and Fraud Prevention
The security of our players' financial transactions is of utmost importance to Justice Poker. To ensure the highest level of security and prevent fraud, we employ various security measures, including but not limited to:
  • Account Verification: Players are required to complete the account verification process to confirm their identity and prevent fraudulent activity.
  • Secure Socket Layer (SSL) Encryption: We use SSL encryption to protect all data transmitted between the player's device and our servers, ensuring that financial information remains confidential.
  • Anti-Money Laundering (AML) Checks: Justice Poker complies with international AML regulations and conducts thorough checks on withdrawal transactions to detect and prevent money laundering activities.
  • Withdrawal Review: Our team reviews all withdrawal requests to identify any suspicious or fraudulent activity. In some cases, additional documentation or information may be requested from the player for verification.
Player Support
Justice Poker is committed to providing exceptional customer support to assist players with their withdrawal queries and concerns. Players can contact our customer support team through various channels, including live chat, email, or phone, as indicated on our website.
Amendments to the Withdrawal Policy
Justice Poker reserves the right to update or amend this withdrawal policy at any time to reflect changes in regulations, industry standards, or our internal processes. Players will be notified of any significant changes to the withdrawal policy through email or website announcements.
Justice Poker is dedicated to offering a secure and transparent gaming environment for our players, and our withdrawal policy reflects this commitment. By adhering to the guidelines and procedures outlined in this policy, players can enjoy a smooth and hassle-free withdrawal experience. If you have any questions or require further assistance regarding withdrawals, please do not hesitate to contact our customer support team, who will be happy to assist you.